Customer Service & Support: +49 2452 962-450

Business inquiries: +49 2452 962-400

Mon – Fri: 8:00 – 17:00 (CET)

TKL service for you:

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TKL for sublessors

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Service numbers:

Business: +49 2452 962 400
Industry: +49 2452 962 777
End-consumers: +49 2452 962 450
Monday - Friday: 8:00 a.m. - 5:00 p.m.

Any questions?

We are happy to provide further information available.

Business: +49 2452 962 400
Industry: +49 2452 962 777
End-consumers: +49 2452 962 450

Collection by the Customer and Returning the Machines and Appliances

Collection by the Customer

We are able to offer our private customers and business clients the opportunity to collect the machines and appliances they require from one of our locations in Heinsberg (DE), Schwerin (DE)Niederhausbergen (FR), Chaam (NL), Affi (IT), Helsinki (FI) and Istanbul (TR). Machines and appliances can be collected Mondays to Fridays from 8:00am to 5:00pm.

In case of customer collection, we will require the rental agreement, a copy of your ID and a deposit. The deposit amount depends on the type and number of machines or appliances that you wish to rent and will be calculated individually. The deposit will be offset against the hiring charge. The remaining balance will be paid to your account.

Returning the Hired Appliances

The appliances must be returned to the branch from which they were collected. If they are returned by 11:00am, the day of return will not be charged as a full day of rental.

The appliances can be returned Mondays to Fridays between 8:00am and 5:00pm.

Download proof of delivery (pdf)

Click the following link to download the POD form (pdf).

You can fill in the required information directly on your computer or print the document and fill it in by hand.

Please keep this form ready to submit it for signature on the closing date. The signed form is your pick-up slip/return receipt for the devices.

(For filling in or printing pdf files you will need a program like Adobe Acrobat Reader.)

Download proof of delivery (pdf, 950 kb)